Privacy Policy

Welcome to the Namasté Earth’s website, by using our website you are acknowledging that you have read, understood and agreed to these terms and conditions. Acceptance of these terms and conditions/our privacy policy does not affect your statutory rights.

The rights to this website, as well as any copyright, is owned by or licensed by Namasté Earth (Pty) Ltd. Any use of its content other than for your own personal use without our consent is strictly prohibited.

We respect your personal information that we may store manually/electronically and will at all times protect it. If at any time you wish to amend or retract the personal information we hold, please do so in your Namasté Earth account, alternatively, you can contact us on support@namaste-earth.co.za

This privacy policy describes how www.namaste-earth.co.za collects, uses, and discloses your personal information when you visit or make a purchase from the site.

WHY WE COLLECT YOUR PERSONAL INFORMATION

When visiting the site, we collect certain information about you and your device, your interaction with the site and necessary information to process your purchase.

COLLECTING OF PERSONAL INFORMATION

Personal information: The types of personal information we collect will depend on the purpose(s) for which we are collecting it. For example, we may ask for your:

Name
Contact details: including, email address, postal address and telephone number
Date of birth
Demographic information such as postal code
Credit card or other payment details (if you are buying a product from us)
Preferences and opinions; and any other information requested on this website or otherwise requested by us or provided by you.

NON-IDENTIFIABLE INFORMATION

When you visit our website, we automatically record non-identifiable information that your browser sends, this data may include:

Your computers IP address
Browser type
The webpage you were visiting before you came to our website
The pages within www.namaste-earth.co.za you visit
The time spent on those pages, items and information searched on our website, access times, dates and other statistics.
Non-identifiable information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide.

HOW WE COLLECT YOUR INFORMATION

We may collect your information in a number of ways, including but not limited to when you:

Browse our website
Register on our website
Logging into the website once registered
Making a purchase from us
Contacting our customer care team
Interacting with us on social media; or
Having a conversation with our team members

HOW WE USE YOUR INFORMATION

We use your information for the purpose including:

To create orders, transaction records, agreements for the sale of products or services, accounts, tax invoices or receipts.
To communicate with you, about your product and services, competition results, special offers, and events which may interest you.
To perform research and analysis.
For market research and business development including website development and gauging website traffic and trends.
To deliver personalised site content to you.
For marketing including direct marketing.
To run competitions or offer additional benefits to you; and
To comply with law and regulations or to comply with any directions given by regulation and authorities.

DATA PROTECTION AND THIRD-PARTY SHARING

Your privacy and confidential information will under no circumstance be unnecessarily shared with a third party.

We may disclose your personal information too:

Delivery service providers, to assist us with providing your products ordered
Credit reporting agencies and courts, tribunals and regulatory authorities where customers fail to pay for goods or services provided by us to them.
Courts, tribunals, regulatory authorities and law enforcement offices as requires by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights.
Conduct market research and marketing strategy analysis.
Payment portals, such as PayFlex. Data supplied on this portal is secure. We will not pass your credit card details onto anyone other than the parties stipulated.

Where we disclose your personal information to third parties for these purposes, we will ensure that they follow this privacy policy when handling your personal information.

CONSENT

Registering an account with Namasté Earth, by submitting your name, address and email address, you have the right to opt into receiving our newsletters. We love sharing our latest Namasté Earth news, but if at any time you wish to stop receiving these, please do so by unsubscribing from your account with us or by clicking the unsubscribe button on one of the emails we have sent you.

CHANGES TO PRIVACY POLICY

We may amend this privacy policy at any time, so please review it frequently. Any updates to this privacy policy will be posted on our website. Changes will take effect immediately upon their posting on our website. Your continued dealings with us, for example, use of our website, will signify your agreement to this Privacy Policy as amended.

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